When planning your stay in Marbella, selecting the perfect luxury rental is key to enjoying all that this beautiful area has to offer. At Rental Apartments Marbella (RAM), we understand that you may have some questions about our services. To help you make an informed decision, we’ve compiled this FAQ guide to answer the most common queries.
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What Types of Properties Do You Offer?
At RAM, we offer a wide range of luxurious properties to cater to different needs and preferences. Whether you’re looking for a modern beachfront apartment, a spacious penthouse, or a villa with a private pool and garden, our portfolio features options to suit solo travellers, couples, families, and groups. Our properties are meticulously maintained, fully furnished, and include high-end amenities, ensuring your stay is as comfortable and enjoyable as possible.
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What Amenities Are Included in RAM’s Luxury Rentals?
Our luxury rentals include an extensive list of amenities to create a high-end and relaxing experience for our guests. Standard features typically include fully equipped kitchens, high-speed Wi-Fi, air conditioning, premium bedding, and smart TVs. Many of our properties also offer extras such as private pools, hot tubs, spacious terraces with sea views, outdoor dining areas, fitness equipment, and even home theatres. If you have specific requirements, our team is here to assist you in finding the perfect rental.
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How Do I Make a Reservation?
Booking a luxury rental with us is easy and secure. Simply browse our website, choose your preferred property, and use our online booking system to confirm availability. You can also contact our dedicated team directly if you need assistance in selecting a rental or have specific questions about the property. Our goal is to make the reservation process as smooth as possible so you can focus on planning your getaway.
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What Are the Check-In and Check-Out Procedures?
We strive to accommodate our guests with flexible check-in and check-out options. Standard check-in is from 3 PM, while check-out is typically by 11 AM. If you need an early check-in or late check-out, please let us know, and we will do our best to arrange it, depending on availability. Upon arrival, our friendly team will meet you for a personalised check-in, provide property information, and answer any questions you may have.
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Is There Customer Support During My Stay?
Absolutely! At RAM, we go beyond offering luxury accommodations—we provide a truly local experience. As Marbella natives, we’re here to share our knowledge of the city’s best-kept secrets, from off-the-beaten-path attractions to the finest dining and leisure options. Our goal is to help you experience the real Marbella, blending luxury with the authentic charm and character of this beautiful region, ensuring that every aspect of your stay is special and memorable.
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What Is the Cancellation Policy?
Our cancellation policy varies depending on the specific rental and the length of stay. Generally, cancellations made more than 30 days prior to arrival are fully refundable, while shorter notice periods may incur a cancellation fee. We recommend reviewing the specific cancellation terms when booking your rental, and our team is available to clarify any questions you might have.
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Can I Book Additional Services with My Rental?
Yes, we offer a variety of additional services to enhance your stay. This includes private chefs, chauffeur services, spa treatments, private yacht charters, and grocery deliveries. Our team is available to assist in arranging these services, allowing you to truly indulge during your stay in Marbella.
Ready to Experience Luxury in Marbella?
We hope this FAQ has answered some of your questions about our luxury rentals. If you have any additional inquiries or need further assistance, feel free to reach out to our team at Rental Apartments Marbella. We’re here to make your stay unforgettable!